Hamax Traveller Twin Child Bike Trailer

Kindly take note of the following:

1. Delivery Location: Our delivery services are exclusively available for the United Kingdom mainland.

2. Delivery Times: Delivery times may vary depending on the supplier.

3. Dispatch Procedure: All products are dispatched either on the same day of order placement or the subsequent day. Deliveries within the UK are facilitated by reputable couriers and are scheduled from Monday to Friday. Orders typically reach customers within 1-7 working days after placement. It's worth noting that after our regulatory Pre-Delivery Inspection (PDI) checks, delivery times usually shorten to 2-3 days. You will receive notification of your delivery day within 24 to 48 hours. In the event of any dispatch issues, we'll promptly reach out to you via email or telephone.

4. Return Policy: We operate a 14-day return policy, starting from the day you receive your item. To initiate a return, your item must be in its original condition and packaging. Additionally, you'll need to provide proof of purchase.

5. Important: Please retain your original box and packing materials for a minimum of 14 days following delivery, as they may be required for potential returns.

For comprehensive details, please refer to the following policies:

• Return and Refund Policy
• Delivery Policy

It is the sole responsibility of the customer to ensure compliance with all relevant legal stipulations in the UK while operating their e-bike.

In the United Kingdom, electric bikes equipped with a throttle, exceeding the speed limit of 15.5mph and possessing more than 250 watts, are prohibited from usage on footpaths, cycle lanes, or public roads.

Enviro Electric Bikes underscores the importance of adhering to local regulations, which may include registration or licensing procedures, and emphasizes that compliance is the obligation of the customer.

Enviro Electric Bikes shall not assume liability for any repercussions arising from the failure to meet these legal obligations.

All manuals are available on request by contacting us. Please contact us on info@enviroelectricbikes.com or contact us through our contact us page